Help Center
Get help with Magnetized platform features and troubleshooting
Getting Started
Creating Your Account
- Visit the platform and click "Login with Steam"
- You'll be redirected to Steam to authenticate
- Once authenticated, your account is automatically created
- Your Steam profile information will be imported
Age Verification
Important: You must be 18+ to use gambling features
Gambling features are restricted to users who are 18 years or older. Age verification may be required to access certain features.
Platform Features
Gambling Games
- Roulette: Bet on colors (red/black/green) or specific numbers
- Coinflip: Head-to-head coin flip battles with other players
- Case Opening: Open cases to win virtual items
- Match Betting: Bet on professional CS2 matches
Social Features
- Chat: Real-time chat with other players
- Friends: Add friends and view their activity
- Leaderboards: Compete for top rankings
- Achievements: Unlock achievements for various activities
News & Matches
- Stay updated with the latest CS2 esports news
- View upcoming and live matches
- Follow your favorite teams and players
- Comment on news articles and match discussions
Account Management
Profile Settings
- Access your dashboard to manage profile settings
- Update privacy preferences
- View your gambling history and statistics
- Manage friend requests and connections
Security
- Your account is secured through Steam authentication
- Enable two-factor authentication on your Steam account
- Never share your account credentials
- Log out from shared devices
Responsible Gambling
We promote responsible gambling practices
- Set daily, weekly, and monthly spending limits
- Use our self-exclusion tools if needed
- Take breaks with our reality check features
- Seek help if gambling becomes a problem
Visit our Responsible Gambling page for more resources and support.
Troubleshooting
Common Issues
Can't login with Steam
- Make sure you're logged into Steam in your browser
- Clear your browser cache and cookies
- Try using a different browser
- Check if Steam is experiencing downtime
Games not loading properly
- Refresh the page
- Check your internet connection
- Disable browser extensions temporarily
- Try using an incognito/private window
Chat not working
- Check if you're properly logged in
- Refresh the page to reconnect
- Make sure JavaScript is enabled
- Check if you've been temporarily muted
Need More Help?
If you can't find the answer to your question here, don't hesitate to reach out: